HOW TO REPLACE THE LOST OR DAMAGED MATRIC CERTIFICATE
Lost or damaged certificate
Request replacement of your enrollment certificate (Higher National Certificate) at the Basic Education Department or the provincial education department if you have lost or damaged your original certificate. You can order and pay for the reissue online.
You can request the declaration of results while you wait for the release of your certificate. If the certificate is damaged, you must return the damaged certificate to the Basic Education department.
Please note: the request for your lost or damaged registration certificate may differ from province to province.
If you wrote matric in more than one examination session and want to combine your credits to qualify for a National Certificate, you must apply for the replacement certificate: change of status. The department does not automatically combine your credits, unless you have taken a supplemental exam. You can also order it online.
You can request the confirmation statement of the results while waiting for the Senior National Certificate.
Find out more about the replacement certificate from the Department of Basic Education.
National office: 012 357 4511/13
firstname.lastname@example.org (link send email)
Eastern Cape: 043604 7709/73
Free State: 051 404 8000
Gauteng: 011 355 0588
KwaZulu-Natal: 031 327 0538/0331
Limpopo: 015 290 7747/7830
Mpumalanga: 013 766 0033
North Cape: 053 839 6585
Northwest: 018384 3100/51
Western Cape: 021 467 2483